The next time you are at a trade fair or exhibition take time out to do a 360 degree whirl, view the banners and give them a score out of ten. You won’t find many that grab you.
Here is an opportunity to make yours work when others don’t.
I visit the NEC and ICC regularly and in a day take in several hundred of these displays. The number that stay in the mind are pitiful. Assume your audience scans you for a couple of seconds at max.
A visit to Earls Court or Olympia, provides fertile ground for observing one of the most misused business marketing tools around. We are talking of the seven foot pop-up roller banner and its cousin, the airship-dimensioned display frame. Erected apprehensively, knowing they may collapse on you or snap down like a mouse trap. We have all been there.
How many of them really catch the eye? Have company managers dominated the design process and content? Have the graphic artists, speech-writers and copywriters had their creative skills pruned? Have we kitted the stall-holders with tools that just don’t work? How many exhibitors pack up their displays, wondering whether the ROI has been justified? The same rituals are played out thousands of times a day.
This is how it goes. After an outlay for the stand, possibly running into thousands, our intrepid exhibitor lays out the gizmos to attract the punters. The bowl of sweets, key fobs, mouse pads and corporate blurb come out of the bag. The backdrops of course are the banners and this is what they remain - a glorious vehicle to market the organisation but woefully misused.
So where does it all go wrong? Well it could be the content of the banner for starters. There could be too much of it. As the punters walk the aisles they will give a fraction of a second to each banner, so you need something to bring them in. The name of the organisation and the logo don’t work and they are usually the dominant graphic and text. Punters want to know what you do, what makes you different and whether you are any good.
Banners can be run off in a day, but it takes time and skill to put one together which is eye-catching and discourages a high bounce rate. Walk the aisles and make a note of the banners which pull you in. Those that do make you think, tug at your emotions and give the reader something to do.
Next, borrow some rhetorical speech-writing devices from the political worlds i.e. rules of three, contrasting phrases, witty play on words and reversal phrasing eg “Building is what we do best and the best is what we build.” Useful and snappy copy for the press release and website. Living in a five second culture, we do not tolerate lots of text so keep it down. Cut out the jargon.
Space on a stand can be at a premium so why not use the banner itself as a demonstration tool? Something you can engage the client with. It is almost as if the production of the display banner becomes an end in itself when in reality it is a starting point for promoting goods and services.
Ineffective banners emphasise company name, logo and contact details and have no call to action. The punchline is simple: create banners that are pithy, witty and engaging.
Of course you need presenters who can bring them to life – but that is another story. www.younevercantell.co.uk
Showing posts with label trade fairs. Show all posts
Showing posts with label trade fairs. Show all posts
Friday, December 10, 2010
Friday, July 2, 2010
Trade Fairs - have they passed their sell by date? Preparation for a party conference.
I have just booked my place for one of the Autumn party conferences. Whilst thinking of what is to come, thoughts moved to a similar gathering - the business or trade exhibition. Living on the doorstep of the NEC and ICC, opportunities abound to observe participants at these watering holes. This element of business seems to have eluded management consultancy books expounding best practice. Millions must be spent each year. Has the time come for us to find a new model for bringing exhibitor and client together?
The chosen stand-minders set out the stall, plug in the gizmos, fill the bowl with sweets and tidy up the leaflets. Some worrying seconds pass as the vertical banner is erected with a prayer, that it does not snap back into the box. A few furtive glances at the opposition to see how you match up, a quick walk along the aisle to see whether your stand "works" and then it is count down to letting the rabble in.
The exhibition is a rich laboratory for observing human interaction at its most embarrassing. Take the punter first. We have all walked the souks and souvenir markets abroad, not quite knowing how to handle the uncertain world of a different language, no labelled prices and hawkish sellers invading your space. I am not saying the British exhibition is anything like that, but the body language of the punters suggests a distinct unease at knowing either how to open a conversation or respond to an opening gambit. Perhaps some lessons from speed dating are in order.
And then you want some refreshment and the bowl of sweets beckons. Innocuous you might think but a minefield. These freebies are there to break down barriers but the reality is otherwise. If you take one without asking, it seems a cross between shoplifting and childhood when you took without asking. On the other hand, asking permission seems rather precious - Catch 22. Over the counter, the exhibitor has a problem - seems a bit strange to be in conversation and then to proffer a sweet. Not the icebreaker it could have been.
For the exhibitor, the trick is to stand out. Not that difficult if you develop a style where you make it easy for people to come on to you. Eye contact, co-ordinated gesture clusters and open body language are the ingredients. Standholders spend so much time talking to each other that breaking in is not easy. If you want to stand out literally, move into the aisles and the public space. Take some leaflets and some good open question chat up lines.
As the day progresses everyone tires. Business cards are mislaid and plastic bags overflow. Your legs are on their knees and a litany of inane conversations forgotten. Surely there must be better ways for these commercial fests to be played out. Wonder what the conference offers?
The chosen stand-minders set out the stall, plug in the gizmos, fill the bowl with sweets and tidy up the leaflets. Some worrying seconds pass as the vertical banner is erected with a prayer, that it does not snap back into the box. A few furtive glances at the opposition to see how you match up, a quick walk along the aisle to see whether your stand "works" and then it is count down to letting the rabble in.
The exhibition is a rich laboratory for observing human interaction at its most embarrassing. Take the punter first. We have all walked the souks and souvenir markets abroad, not quite knowing how to handle the uncertain world of a different language, no labelled prices and hawkish sellers invading your space. I am not saying the British exhibition is anything like that, but the body language of the punters suggests a distinct unease at knowing either how to open a conversation or respond to an opening gambit. Perhaps some lessons from speed dating are in order.
And then you want some refreshment and the bowl of sweets beckons. Innocuous you might think but a minefield. These freebies are there to break down barriers but the reality is otherwise. If you take one without asking, it seems a cross between shoplifting and childhood when you took without asking. On the other hand, asking permission seems rather precious - Catch 22. Over the counter, the exhibitor has a problem - seems a bit strange to be in conversation and then to proffer a sweet. Not the icebreaker it could have been.
For the exhibitor, the trick is to stand out. Not that difficult if you develop a style where you make it easy for people to come on to you. Eye contact, co-ordinated gesture clusters and open body language are the ingredients. Standholders spend so much time talking to each other that breaking in is not easy. If you want to stand out literally, move into the aisles and the public space. Take some leaflets and some good open question chat up lines.
As the day progresses everyone tires. Business cards are mislaid and plastic bags overflow. Your legs are on their knees and a litany of inane conversations forgotten. Surely there must be better ways for these commercial fests to be played out. Wonder what the conference offers?
Subscribe to:
Posts (Atom)